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Uber is a convenient taxi service that is available worldwide. Use the app to hire a driver to pick you up and take you to the desired destination. You can watch drivers while they are en-route.

Basic Functionality

The app links passengers to drivers. Most drivers have their own car, but they can also rent cars through third-party partners. Uber also offers electric car and bicycle rental. The app uses a dynamic pricing model for passengers, and you will get an estimated price before the ride. The final cost depends on the demand at the time.

Uber encourages drivers to pick up more passengers in peak hours by paying more. This means that passengers are also charged more. During holidays, you should expect to pay a high price. However, unlike traditional taxi services, Uber drivers will have to show up.

Ride Categories

You can summon many different kinds of cars: wheelchair accessible vehicles, high-end vehicles, cars with children's seats, SUVs, and so on. You can also use UberEats, which is a food delivery service. Not all options are available everywhere, though at least some of them are offered almost in every city in the US.

The number of available options is amazing. You're sure to find a drive that can match your style. Parents and people with disabilities may find Uber especially useful. The app interface, however, can be confusing. You need to press many buttons to set requirements for a driver.


Uber uses a four-digit PIN verification system to make sure you don't get into the wrong car. You should say the PIN to your driver before he/she can start the ride. Besides, some newer phones can send a signal to the driver's phone to verify the PIN. On-Trip Reporting allows riders to report incidents – a long stop, inappropriate behavior, etc. Uber safety team will follow up after the ride.


Uber has several advantages over traditional taxi services. Its dynamic pricing models attract drivers at critical times, making it easier to find a ride. Uber also shows an interactive map that displays all available drivers around you. Once a driver has been found, the passenger can watch him/her getting closer to the pick-up location. The approximate time of arrival is constantly updated. Coordinating a ride can't get any easier.


  • Available in many cities
  • Child seating and wheelchair accessibility
  • Easy to pay for rides
  • Shows and updates your route


  • Doesn't test driver skills
  • Can't adequately handle incidents

Design and Usability 7

Key Functions 7

Security 8

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